Privacy policy

Following the principles of lawfulness, loyalty and transparency, we make available this Privacy Policy.

Who is responsible for the processing of your data?

Responsible: Fresh Shelf S.A RUC 1792686210001 (as sole content manager)

Home Socila: Ecuador, Quito, Incapicho, Eucalyptus Oe4-23 Calle 3


Data Manager Contact:

For what purpose do we process your personal data?

In we process the information you provide us in order to manage the contractual relationship that binds us, manage the sending of the information you request from us, provide interested parties with offers of our services and / or products of interest and / or manage your application.

How long will we keep your personal data?

Your data, will be kept the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from it and any other legal requirements.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your personal data may be the execution of a potential and/or subscribed contractual relationship, legitimate interest, legal enablement and/or consent of the data subject. The data we request is adequate, relevant and strictly necessary and in no case is you obliged to provide it to us, but your non-communication may affect the purpose of the service or the inability to provide it.

To which recipients will your data be communicated? will not communicate your data to any third party, unless expressly informed.

What are your rights when you provide us with your data?

The data protection rights held by the data subjects are:

Right to request access to personal data relating to the data subject
Right to rectification or deletion
Right to object
Right to request the limitation of their treatment
Right to data portability

The holders of the personal data obtained, may exercise their rights of protection of personal data by sending a written communication to the email enabled for this purpose:, including photocopy of their ID or other equivalent identification document.

Models, forms and more information available about your rights on the website of the national supervisory authority, Spanish Data Protection Agency, hereinafter, AEPD,

Can I withdraw consent?

You have the possibility and the right to withdraw consent for any specific purpose granted at the time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Where can I claim if I feel my data is not being processed correctly?

If any data subject considers that their data is not processed correctly by can direct their claims to the mail or the corresponding data protection authority, with the AEPD being the one indicated in the national territory,

Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that has taken all the necessary technical and organizational measures to ensure the security of the personal data provided. All this to prevent its alteration, loss, and / or unauthorized treatment or access, as required by the regulations, although absolute security does not exist.

It is important that, in order for us to keep your personal data up to date, please inform us whenever there is a change to it.

Confidentiality informs you that your data will be treated with the utmost zeal and confidentiality by all personnel involved in any of the phases of the treatment. We will not transfer or communicate your data to any third party, except in the cases legally provided, or unless the data subject has expressly authorized us.